The Clark Family
After going to several conventions and looking at all the manufacturers it was very apparent to my wife and I that if we wanted to have a truly amazing kennel Direct’s products were the only way to go.
Helen Perras, DVM
We searched for months for an original luxury boarding design that would encompass our values for animal safety. We were happy to find everything we were looking for with Direct.
Tara Lowes | Manager, City of Calgary
We have had a lot of compliments from the citizens so thank you for such a great product!
Laura, Paw Spa
I have been a professional dog groomer for over 20 years and must add that I am highly impressed with the quality of your tubs, especially since mine was purchased used!
Jessica Johry, Pooch Academy Dog Training
I just wanted to tell you that we received the kennels and they looked extremely nice. I'm very pleased with their quality and appearance. There were a lot of "wow, these are really well made kennels". So, thank you for your team's great work!
Yvonne A ~ Warrior Run Petcare Center
I just wanted to give a testimonial about your stainless steel tub with foot operated ramp which our grooming shop purchased about 4 years ago at the Groom Expo in Hershey, PA.
Having been in business for 40 years, I didn’t realize how much our whole staff would appreciate all the features of the new tub. I have absolutely no regrets in this financial investment – love the sprayer, tie anchors, two movable safe surface racks and swing out ramp. I would recommend this tub to all grooming shops.
Jan G. - Grooming on the Green
Thanks for the great service and getting my order to me sooner than I expected. Jan
Jim R ~ Diana's Place Dog Grooming
I was genuinely impressed with everyone at TriStar that I interacted with throughout the entire process. We have been using the tub for several weeks and our employes are very fond of it and customers that have seen it have been impressed. Thank you for a well-made and functional piece of equipment.
Everyone is courtous, knows his/her job and just great. Love our new kennels!!
I LOVE LOVE LOVE my panel system you all made/installed for my pet resort. That’s one of the best investments I have made in this little venture.
I received my tub yesterday and just wanted to take a few moments to thank you.
I met your 2 salespeople at the Hershey Groom Expo and they were the best. I went down to buy a tub and when I saw the prices and shipping charges, I was really disappointed and depressed that I was going to go home without my tub. I talked to your guys and even on the Saturday, were able to get the information for me. Your quality product and professionalism sold me. Your prices were great and the workmanship far surpassed the others at the show.
I will be recommending you to everyone!!. Also your freight company was incredible. The charges were very reasonable and they referred me to a customs broker that was also great. Everything was seamless. Keep up the great work.
We all forget how important customer service is and also the entrepreneurial spirit. I prefer to deal with these people because they work so very hard and produce great products and relationships with their clients.
Thanks again to all of you. I may take a bath in it myself!!
JoAnne & Kathy - Preppy Pet
We just wanted to let you know we received the kennels in perfect condition and set up half of them to use that night and put the others in place this weekend.
The new set up gives us more room on the aisle and, since everything lines up, it looks high end professional.
I know you usually supply vets but busy kennels like us are happy to find you.
We hope to get 2 more units for the Summer boarding days. (Just as soon as we pay down this purchase.
We had our tub system installed and it is awesome. Our clients love it as well as my staff. I will gladly be a reference for you if you need one from me. Thanks!!
Jessica Quillivan DVM
I love the new kennels and best of all clients love them too!!
Dr. Eric Stone
We are building a new clinic and have had to work with many suppliers. Your service has been head and shoulders above the others. I wish all companies operated at your level